Telephone Orders
800-462-5980 (845-229-0335)

Customer Service

Shipping & Delivery
Personal orders will be sent by United States Postal Service media mail rates. Additional postage will be required for UPS or first class delivery (please call for rate).
Privacy & Security
Your privacy is important to New City Press. To help you better protect your privacy, we provide this notice explaining our online practices and the choices you can make about how your personal information is collected and used while you are on our website. This Privacy Policy does not necessarily apply to any information you may provide to us or that we may collect offline and/or through other means.
Please read the details of our Privacy Policy
Returns
      Please contact our Customer Service Dept. (1-800-462-5980, ext. 1) prior to shipping returns to receive a Return Authorization (RMA).

      Ship all returns to:

      New City Press, 202 Comforter Blvd., Hyde Park, NY 12538

      Be sure to include the RMA
Ordering
Mail your order to:
New City Press, 202 Comforter Blvd., Hyde Park, NY 12538 USA
Call Toll Free (orders only) in the USA: 1-800-462-5980
Tel: (845) 229-0335
Fax: (845) 229-0351
Email: orders@newcitypress.com
Updating Account Information
By creating an account at New City Press, you can review your account at any time and update your information. Your account information is secure and is accessible by using a password that you select. To become a registered user or to modify your current preferences, click here. (link to: https://www.newcitypress.com/customer/account/login/)
Limited Warranty
Since 1965, New City Press has been committed to offering books and other media using only the best materials and applying strict quality control standards. Our products are warranted to be free of defects in material and workmanship for 12 months from date of purchase. Our warranty is an expression of our confidence in the material and workmanship of our company's products. This, however, is not a guarantee against normal wear and tear. Nor does it apply to product that has been damaged by misuse, neglect, accident, modification or unauthorized repair. If at any time, you believe your product is defective, please contact Customer Service at orders@newcitypress.com or call 800-462-5980 ext 1. We will issue a return authorization and ask that you return the product to us. If, upon inspection, we determine that the product is defective, we reserve the right to replace the product or issue you a credit, depending on the nature of the defect.